Support

For product service please go to Service or click on the following link: Product Service.

This site has been designed to be used with Internet Explorer 6.0, Firefox 3.6, Chrome 5.0 or higher. If you have any problems regarding the site please e-mail us at support@gentec-intl.com.

To sign-up for gentecdirect.com – our B2B Site – please email us at support@gentec-intl.com with your Gentec account number contact, address and valid e-mail address, and we will provide you with a login and password.

Questions in regards to Gentec International’s products please browse our site. If you cannot find your answers here please e-mail us at info@gentec-intl.com or call us at (905) 513-7733 and we will be more than willing to help.

Setup Guides

Sony Passport System Back Flash Setup Guide
Sony Passport System Camera Setup Guide
Sony Passport System Printer Setup Guide

Drivers

OR200 Driver for MAC
OR200 Driver for WIN98
OR200 Driver for WIN2000
ORTD100 Drivers for WIN98
OSDRDR Drivers for WIN98
DIGISCAN1 Scanner x64 Driver
OR500 SIM Reader