WHAT TO DO WHEN SERVICE IS NEEDED ON YOUR ONKYO PRODUCTS IN CANADA

Step 1: Package the product and relevant accessories carefully, using ample padding materials and a sturdy mailing container to prevent damage in transit.

Step 2: Include in package:

  1. Complete name, return address and daytime telephone number (fax number and e-mail address optional).
  2. Detailed description of the problem.
  3. Where practical, a sample evidencing the problem.
  4. For warranty repairs, a copy of the dated sales slip of original purchase.

Step 3: Customer pays shipping to service facility and we cover the return shipping for all in warranty repairs.

If there is a cost associated with your repair, you should receive an estimate from the service facility within 2-3 business days of its arrival. If your product is covered under a warranty repair, your item will be repaired and sent back to you.

If the repair is covered under warranty, return shipping to the customer will be covered by the repair centre. If the item is not covered under warranty, the customer will be responsible for all return shipping fees, whether or not the repair estimate is approved.

British Colombia

West

British Colombia

Universal TV service Centre
102-19232 Enterprise Way
Surrey, BC
S6S 6J9
604-576-1200
support@utvsc.com
Attn: Shan Zhu

Alberta

Electronic Analyst
9006 51st Ave NW
Edmonton, AB
T6E 5X4
780-468-2575
service@elan.ab.ca
Attn: Theresa Lariviere

Saskatchewan

Hitek Electronics
2310 Avenue C North
Saskatoon, SK
S7L 5X5
306-373-5577
parts@hitekrepair.com
Attn: Dave

Central

Ontario

Microland Technical Services
2- 170 Alden Rd
Markham On L3R 4C1
905-940-1982
info@microland.ca
Attn: Matthew Abar

Advanced Audio & Video Services Inc.
60 Meg Drive
London, ON
N6E 3T6
519-686-4334
advaud@ody.ca
Attn: Darlene

NorthStar Electronics
75 Cathedral High Street
Markham, ON
L6C 0P1
647-880-6888
info@northstarelectronics.ca
Attn: David Yu

East

Quebec

Technitronique Y.L. Ltee
561, rue St-Isidore
St-Lin Laurentides, QC
J5M 2V1
450-439-3291
info@technitronique.com

Electro Experts
8260 Boul.Pie IX
Montreal, QC
H1Z 3T6, 514-943-5755
info@electro-experts.com
Attn: Stephan Dugas

Electro Experts
4000 Côte Vertu
Ville St-Laurent, QC
H4R 1V4
514-339-9918
info@electro-experts.com
Attn: Stephan Dugas

Electro Experts
3755 Boul. Taschereau
St-Hubert, QC
J4T 2G4
info@electro-experts.com
450-443-8213
Attn: Stephan Dugas

Electro Experts
JOPAM 1992 Enrg
4885 Boul. Wilfrid-Hamel
Québec, QC
418-877-2427
info@electro-experts.com
Attn: Stephan Dugas

Electro Experts
6855 Boul. Jean XXIII
Trois-Rivières Ouest, QC
G9A 5C9
819-375-2011
info@electro-experts.com
Attn: Stephan Dugas

Electro Experts
534 Boul. Saint-Joseph
Drummondville, QC
J2C 2B9
819-870-2323
info@electro-experts.com
Attn: Stephan Dugas

Electro Experts
Joliette, Notre-Dame-des-Prairies
183 Boul. Antonio-Barette
N.D.P., Joliette, QC
J6E 1E6
450 756-2690
info@electro-experts.com
Attn: Stephan Dugas

Electro Experts
2275 Dagenais Ouest
Laval, QC
H7L 6B1
450 937-3733
info@electro-experts.com
Attn: Stephan Dugas

Electro Experts
2655 Rue King Ouest Local 125
Sherbrooke, QC
J1L 2G4
819-346-3982,
Attn: Stephan Dugas info@electro-experts.com

Beduoin Electronique
945 Route de L’Église
Québec, QC
514-486-2777
info@ndgservice.ca
Attn: Jean Phillippe

New Brunswick

BJW Electronics
90 Millennium Blvd
Moncton, NB
E1E 2G7
506-855-2118
info@bjw.ca
Attn: Matt Dupuis