To obtain warranty service, deliver the product to a Sony authorized dealer along with a dated purchase receipt in order to obtain warranty service.
To determine if a dealer is in the Sony authorized dealer network, please visit: https://www.sony.ca/en/electronics/retailers
For registering Your product or for software / firmware downloads visit Sony’s Website: www.sony.ca/support
Or by calling the Customer Experience Center: 1 -877-899-SONY (7669)