iQ Track – Luggage Tag

Disabling the device:

The iQ Track – Luggage Tag can be disabled to stop it from sharing its location. Once disabled,
it will no longer report to Google’s Find Hub network or Apple’s Find My
network, and the owner will no longer receive updates on its current location.
It will also stop triggering unknown tracker alerts. If you receive a
notification on your Android or iOS device indicating that a iQ Track – Luggage Tag has been detected nearby and you are unfamiliar with this device, you
can make it ring through the system notification. After locating the device,
follow the steps below to disable it.

Disable via Button Press:

  • Locate the button on your iQ Track – Luggage Tag.
  • Press and hold the button for about 5 seconds.
  • You will hear a long confirmation beep.

Re - enable the device:

  • Locate the button on your iQ Track – Luggage Tag.
  • Press the button once.
  • You will hear a confirmation melody.

Stop the device from ringing:

If
you receive a notification that a device has been detected nearby, you can make
it ring through the system notification to locate it. To stop the ringing:

  • Locate the button on the iQ Track – Luggage Tag and press it once.
  • The accessory will emit one beep as a
    confirmation and then stop ringing.

Factory Reset and Pairing:

  • Locate the button on the iQ Track – Luggage Tag.
  • Quickly press the button four times,
    then long press the button for the fifth time.
  • You will hear a confirmation melody.
  • After resetting, you can pair the device with a new
    Google or Apple account.

Identify mode/Learn more:

  • Locate the button on your iQ Track – Luggage Tag.
  • Quickly press the button twice.
  • You will hear two confirmation beeps.

 

Important Notes:

  • When
    the iQ Track – Luggage Tag is paired with an Android device, it operates as a Google Find Hub
    locator tag. If paired with an iOS device, it functions as an Apple Find
    My locator tag.
  • For
    pairing, ensure Bluetooth is enabled on your device and that it has
    internet access. To activate the iQ Track – Luggage Tag, press the button once, and you will
    hear a melody confirming activation.
  • You
    can remove the iQ Track – Luggage Tag from either the Google Find Hub app on Android or the Find My
    app on iOS. If it’s within Bluetooth range, a factory reset will
    automatically occur upon removal from the app. If out of range, perform a
    manual factory reset.