How do I get spare parts for my tripod?

Thousands of spare parts are available for Manfrotto tripods dating back over 20 years. To order parts in Canada, simply follow the steps below:

  1. Head over to and look up your tripod to find the exact part numbers you require.
  2. Contact the Gentec service department by phone or e-mail with the part numbers you need.
  3. The products will be available for pickup in Markham, ON, or may be shipped to you at an additional fee.

How do I contact the Service Department of Gentec?
You can contact us via the following methods.

Phone: 905-513-7733
Fax: 905-415-9715

Or you can drop by at:
Gentec International
90 Royal Crest Court
Markham, ON, L3R-9X6

Gentec Service Department’s hours of operation are Monday to Friday, 8:30 a.m. to 5:00 p.m

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