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363 products

Showing 1 - 24 of 363 products

Showing 1 - 24 of 363 products
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Sony FE 24-70mm F2.8 GM IISony FE 24-70mm F2.8 GM II
Sony Sony FE 24-70mm F2.8 GM II
Sale price$2,999.99
Sony FE 85mm F1.4 GMSony FE 85mm F1.4 GM
Sony Sony FE 85mm F1.4 GM
Sale price$2,399.99

Service & Warranty for Sony

Gentec International is an Authorized Service Centre for Sony digital imaging products and is able to provide both warranty and non-warranty repairs on interchangeable lens cameras, lenses, compact cameras, and camcorders.

We service the following Sony products:

  • Digital Cameras (Interchangeable Lens Cameras, Compact Cameras)
  • Video Cameras (Camcorders, Action Cameras)
  • Lenses (A-Mount, E-Mount)

To obtain service, please safely package your product, a valid proof of purchase as well as a letter that includes your name, shipping address, telephone number, email address and a description of the problem. Ship your package to:

Sony Service
c/o Gentec International
90 Royal Crest Court
Markham, ON L3R 9X6

Please make sure your product is well protected so it does not get damaged along the way. The original packaging is highly recommended as shipping damages are NOT covered under warranty.

Return shipping is covered for warranty repairs. For out-of-warranty, the customer will be responsible for all shipping fees, whether or not the repair estimate is approved.

An estimate fee will apply to refused non-warranty repairs.

If your item is not covered under warranty, a $40 estimate fee (plus tax) will be charged upon estimate rejection or if you do not respond to the estimate. If there is no response to the estimate after 60 days, your product may be sent to recycling. If you accept the estimate, this fee is waived. Rejected estimates and all out of warranty repairs that require return shipping are subject to a $10 freight charge.

Should you have any questions regarding the service of your Sony digital imaging product, please contact us at service@gentec-intl.com

For troubleshooting and obtaining support for other Sony products, please go to https://www.sony.ca/en/electronics/support

Customer support

Give us a call at +1-905-513-7733

Send a message

Please email: service@gentec-intl.com

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