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There are four methods to receive support on WiiM products in Canada.
Within the WiiM app, go to Settings. From here you can select "Send us feedback" or "WiiM Forum"
Visit the WiiM Help Centre at: https://faq.wiimhome.com/support/home
Please utilize the Email Us button at the bottom of this page.
Please utilize the Call Us button at the bottom of this page. Call in hours are 9AM to 4PM, Pacific Time (hours subject to change).
Canadian From The Start
We pride ourselves on being Canadian owned and operated for over 30 years.
Products When You Need Them
Our 100,000 sq. ft. distribution centre in Markham, Ontario means we have the right products available to ship.
Top-notch Support
Our team is standing by to ensure our customers get the help they need.
Canada's Best Managed
Gentec has been a member of Canada's Best Managed companies since 2007.